SHOPPING INFORMATION

Can I get more details about a specific product?

To provide you with more details about a specific product, please follow these steps:
Product Page:
Visit the product page on our website where you saw the item of interest.
Product Description:
Scroll down to find a comprehensive product description that includes key features, specifications, and any other relevant information.
Technical Specifications:
Look for a section that outlines technical specifications, dimensions, materials used, and any specific product details.
Additional Information:
Check for additional information such as warranty details, care instructions, and any other pertinent details that may enhance your understanding of the product.

If, after reviewing this information, you still have specific questions or need further clarification, please don’t hesitate to reach out to our customer support team at (604) 724-5446. We are more than happy to assist you with any additional information you may require.

How do I place an order on your website?

Browse the Products:

  • Navigate through our website and explore the wide range of restaurant equipment we offer.

Product Selection:

  • Click on the product you are interested in to view detailed information, specifications, and pricing.

Add to Cart:

  • Once you’ve decided on a product, select the quantity you wish to purchase and click the “Add to Cart” button.

Review Your Cart:

  • Visit your shopping cart to review the items you’ve added. Make any necessary adjustments to quantities or remove items if needed.

Proceed to Checkout:

  • When you’re ready to complete your purchase, click the “Proceed to Checkout” button.

Billing Information:

  • Fill in your billing information, including your shipping address and preferred payment method.

Review and Confirm:

  • Double-check your order details, including the items in your cart, shipping address, and payment information. Confirm that everything is accurate.

Place Order:

  • Click the “Place Order” button to finalize your purchase. You may receive an order confirmation email with a summary of your order.
Can I modify or cancel my order after it has been placed?

Of course, you can! You contact us at (604) 724-5446 and we cancel or modify your purchase and return or change the amount.

Do you provide warranties on your products?

Most of our products have a manufacturer’s warranty. To ensure that you have a warranty, look for warranty information on the product page or call our support team at (604) 724-5446

PAYMENT INFORMATION

What payment methods do you accept?

At BC Restaurant Equipment, we offer a variety of convenient and secure payment options to make your shopping experience hassle-free. Currently, we accept the following payment methods:

Credit and Debit Cards:
We gladly accept payments made with major credit cards, including Visa and MasterCard.

Please note that all transactions on our website are encrypted and secure, ensuring the confidentiality of your financial information

What are your shipping options?

We can ship your purchase to the lower mainland. Shipping is $50 for items lighter than 50 pounds and $150 for items heavier than 50 pounds.

Do you offer any discounts or promotions?

An integral aspect of our online store is the provision of exclusive discounts for our valued and loyal customers. Discover these special offers directly on our website or stay informed by checking your inbox for emails from us.

What is your return policy?

We explained all conditions for the return policy on the Refund and Returns Policy page

Please see it and if you have any questions contact the support team at (604) 724-5446